Essential
Startups & small businesses
A dependable team for your everyday support.
- Dedicated full-time professionals
- Industry and CRM training
- Basic quality monitoring
- Basic SLA reporting
- Backup operational support
- Payroll & HR managed
LET’S TALK+1 817-717-9721From your first dedicated specialist to an entire operation.
Choose your level of support. We’ll shape the quote around you.
Startups & small businesses
A dependable team for your everyday support.
Scaling businesses
More coverage, with a dedicated team lead.
Mid-size organizations
Specialist expertise and deeper operational oversight.
Larger, complex operations
A coordinated operation, built around your scale.
Team sizes are a guide, not a rigid minimum or limit. At overlapping sizes, choose based on support complexity and management needs. Coverage, specialist options, and deliverables are confirmed in your proposal.
Compare every feature ↓Every managed team plan starts with
Your service scope, coverage, and operational needs determine your quote. Choose the structure that fits how you work.
Professional support for changing demand. Pay for the agreed time and resources you use, with management oversight and secure infrastructure.
A predictable monthly investment for dedicated professionals, infrastructure, management, reporting, and quality assurance.
Compare the coverage, expertise, and oversight in each plan.
| What’s included | Essential | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| Team & coverage | ||||
| Indicative team size | 1–4 people | 5–15 people | 15–50 people | 50+ people |
| Support level | Tier 1 | Tiers 1 & 2 | Tiers 1, 2 & 3 | Customized Tier 1–3+ |
| Coverage | Up to 16/7 | 24/7 available | 24/7 available | 24/7 available |
| Dedicated full-time employees | Included | Included | Included | Included |
| Secure onsite operations | Included | Included | Included | Included |
| Industry-trained professionals | Included | Included | Included | Included |
| CRM & software expertise | Included | Included | Included | Included |
| Healthcare & SaaS knowledge | Limited | Included | Included | Included |
| Clear professional communication | Included | Included | Included | Included |
| Management & quality | ||||
| Dedicated team lead | Not included | Included | Included | Included |
| Dedicated operations manager | Not included | Not included | Included | Included |
| Quality assurance | Basic | Advanced | Advanced | Enterprise |
| Performance reporting | Basic SLA | SLA reporting | Custom dashboards | Executive reporting |
| Backup operational support | Included | Included | Included | Included |
| Payroll & HR management | Included | Included | Included | Included |
| Flexibility & infrastructure | ||||
| Workforce scaling | Limited | Included | Included | Included |
| Business continuity infrastructure | Not included | Basic | Included | Included |
| Custom workflow design | Not included | Not included | Included | Included |
| Multi-department support | Not included | Not included | Partial | Included |
| HIPAA-compliant option¹ | Not included | Add-on | Available | Available |
| Offshore cost efficiency | Included | Included | Included | Included |
16/7 means up to 16 hours per day, seven days per week. 24/7 coverage is scheduled and scoped in your quote. ¹ HIPAA-related requirements, applicable safeguards, and service scope must be agreed before handling regulated data.
Looking for a plan built around your business?
Get a tailored quote ↗Benefits, recruitment, tools, and management all add up. NexBee brings your agreed workforce costs into one managed structure.
Illustrative estimates from NexBee’s original cost model, not a market average or your final quote. Actual costs and savings vary.
Turnover replacement and management time can add further costs; they are not separately quantified here.
Your monthly structure brings the essentials together, with the exact level of service defined in your chosen plan.
*Savings depend on your in-house baseline, staffing, hours, and service scope. They are not guaranteed.
Evaluate the full service behind a staffing proposal: who trains, manages, measures, and supports the team after hiring?
Industry-trained professionals who learn your systems, workflows, and communication standards.
Structured management, quality assurance, performance reporting, and SLA tracking.
Backup operational support and plan-specific business continuity arrangements.
Adjust team size and coverage, with dedicated management and multi-department support as your needs expand.
No unnecessary add-ons. A proposal grounded in how your business actually works.
Your industry, support volume, coverage hours, systems, and growth plans.
We match the expertise, team structure, oversight, and performance expectations.
See the scope and costs clearly before choosing the arrangement that fits.
Customer support, technical expertise, dispatch, lead generation, or back-office operations.
Get a solution designed around your business.